This session is part of the 10-week seminar series, Data, Technology and Innovation in Government, led by Nick Sinai. Seminars are for students only (graduate and undergraduate) and are not-for-credit. Please register below to reserve your space.
Guest: Ryan Panchadsaram, U.S. Deputy Chief Technology Officer
Description: The failures and subsequent rescue of Healthcare.gov is a compelling story in its own right. But it also speaks to the failures of government digital services and government IT more broadly. By one study, over 90 percent of government IT projects underperform or fail outright. What lessons can be learned by the failure and rescue of Healthcare.gov? How did it inform the creation of the new U.S. Digital Services in the White House and the formation of the 18F digital service unit in the General Services Administration? What does it mean for procurement and government IT reform?
Time: Wednesday, April 8, 2015, 4:00pm-5:30pm
Location: Harvard Kennedy School, Taubman Building Room 102, Women and Public Policy Program Cason Conference Room
Workshop Materials
Download the presentation slides (PDF).
Suggested Reading/Viewing
- Mikey Dickerson at Velocity NY 2014, “One Year After HealthCare.gov” (video)
- Daily Show clip, The weakest link-healthcare.gov (video)
- Steven Brill, Obama’s Trauma Team in Time Magazine
- Harvard Business Review, The Mistakes Behind Healthcare.gov Are Probably Lurking in Your Company, Too
- The Wire, How Silicon Valley Saved Obamacare, and Obama, and the Democratic Party
