Technology Publications

COVID-19 fake news on Twitter

October 22, 2020, 1:31 pm

The latest survey conducted by the multi-university COVID-19 Consortium for Understanding the Public’s Policy Preferences Across States, led in part by Shorenstein Center faculty Matthew Baum sought to answer the question of who is spreading misinformation on COVID-19. You can read the…

Space Invaders: The Networked Terrain of Zoom Bombing

August 26, 2020, 1:13 pm
Brian Friedberg, Gabrielle Lim, and Joan Donovan, PhD

In this report, the authors examine how Zoom bombing works, the sociotechnical systems that enabled it, and the networked terrain of the attacks.

New Digital Realities; New Oversight Solutions

August 20, 2020, 9:22 am
Tom Wheeler, Phil Verveer, and Gene Kimmelman

A new report by authors Tom Wheeler, Phil Verveer, and Gene Kimmelman addresses the challenge of government oversight for digital platform companies. It suggests the creation of a new federal agency designed to deal with digital issues rather than industrial ones, and the development of a new approach that replaces industrial era regulation with a new, more agile regulatory model better suited for the dynamism of the digital era.

Canaries in the Coal Mine: COVID-19 Misinformation and Black Communities

June 24, 2020, 4:05 pm
Brandi Collins-Dexter, Shorenstein Center Fellow

Even as Black people are disproportionately dying from the virus due to systemic racism, harmful inaccuracies about COVID-19 are metastasizing in Black online spaces. Using multi-site digital ethnography, Shorenstein Center Fellow Brandi Collins-Dexter tracked and identified the spread of this disinformation, and makes recommendations on how to combat it.

Understanding Misinformation on Mobile Instant Messengers (MIMs) in Developing Countries

May 27, 2020, 2:58 pm
Irene V. Pasquetto, Shorenstein Center, Harvard Kennedy School; Eaman Jahani, MIT Institute for Data, Systems and Society; Alla Baranovsky, Harvard Department of Government; and Matthew A. Baum, Shorenstein Center, Harvard Kennedy School

This mixed-methods research project in Nigeria, India, and Pakistan consisted of surveys, survey experiments, and semi-structured interviews, designed to better understand the spread and impact of misinformation, and in particular of misinformation on mobile messaging apps (MIMs).

The Commercialization of Decision-Making: Towards a Regulatory Framework to Address Machine Bias over the Internet

April 24, 2020, 3:04 pm
Dipayan Ghosh

This paper was originally published by the Hoover Institution at Stanford University. Dipayan Ghosh is a Shorenstein Fellow and co-director of the Center’s Digital Platforms and Democracy Project. He has served as an economic policy advisor in the White House…

Countering Underinvestment in Prevention by Platform Companies

October 31, 2019, 11:17 am
By Philip Verveer, Senior Fellow, Digital Platforms and Democracy Project

This Policy Paper is part of the Digital Platforms & Democracy Project’s efforts to explain and disseminate ideas about regulation of major technology and digital platform companies. Click here to read more of their research and commentary. The views expressed in…

Countering Negative Externalities in Digital Platforms

October 7, 2019, 9:40 am
Philip Verveer, Senior Fellow, Digital Platforms and Democracy Project

This Policy Paper is part of the Digital Platforms & Democracy Project’s efforts to explain and disseminate ideas about regulation of major technology and digital platform companies. Click here to read more of their research and commentary. The views expressed in…

The Right Way to Regulate Digital Platforms

September 18, 2019, 4:16 pm
Gene Kimmelman, Senior Fellow, Digital Platforms and Democracy Project

This Policy Paper is part of the Digital Platforms & Democracy Project’s efforts to explain and disseminate ideas about regulation of major technology and digital platform companies. Click here to read more of their research and commentary. The views expressed…

Digital Pay-Meter Playbook

August 13, 2019, 8:47 am

The past half-decade has seen a digital subscription renaissance in the news publishing industry. Our research suggests publishers should invest in capabilities to engage in constant testing and experimentation in digital — to build engagement among digital audiences and ultimately convert engaged readers into paying subscribers.