To have better disagreements, change your words – here are 4 ways to make your counterpart feel heard and keep the conversation going

Behavioral Decision Science, Commentary / By

According to Professor Julia Minson, focusing on your own behavior (rather than how you think or feel) and adopting specific words and phrases that signal receptiveness to your counterpart can yield more fruitful conversations.

To have better disagreements, change your words – here are 4 ways to make your counterpart feel heard and keep the conversation going Read More »