Allison Abbott is a civic technologist and designer who helped build IRS Direct File, allowing taxpayers to file returns online directly with the IRS. She previously served at the White House U.S. Digital Service, where she worked on projects ranging from reunifying children after the Taliban’s takeover of Afghanistan to reducing administrative burdens in childcare and food assistance programs. Recognized with a DCFemTech Award and as a two-time SXSW speaker, Abbott has lectured at Georgetown on design and policy. At Shorenstein, she will examine how the delivery of effective government services shapes public trust, exploring collaborations between journalists and technologists to improve public understanding of civic infrastructure.
The Shorenstein Center on Media, Politics and Public Policy is a Harvard Kennedy School research center dedicated to exploring and illuminating the intersection of press, politics and public policy in theory and practice. The Center strives to bridge the gap between journalists and scholars, and between them and the public.
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