Shelle Santana
Shelle Santana
Assistant Professor of Business Administration, Harvard Business School
RECENT PUBLICATIONS:
- Santana, Shelle M., and Esel Çekin. “Garanti Payment Systems: Digital Transformation Strategy (B).” Harvard Business School Supplement 519-015, August 2018.
- Santana, Shelle M., and Esel Çekin. “Garanti Payment Systems: Digital Transformation Strategy (A).” Harvard Business School Case 519-014, August 2018.
- Santana, Shelle, Frances X. Frei, and Lauren G. Pickle. “Membership Rewards® from American Express.” Harvard Business School Case 518-079, June 2018.